PenguinData ERP
Emperor Suite Overview
The single source of truth for your business.
We take your workforce to new heights.
PenguinData's suite of modules for enterprise resource planning work together to eliminate data silos
What are data silos and how do they affect your organization? Data silos are stores of information which aren't connected throughout your business's infrastructure. These silos create roadblocks which prevent your team from collaborating efficiently, costing you money and time.
Our software is built to break down these walls and help your business thrive. Pick and choose the modules below that best suit your team.
Eliminate Data Silos
:Unify your data, accelerate your business
Our software seamlessly integrates all your disparate data sources into a unified platform. We ensure that information flows effortlessly across departments, enhancing collaboration and decision-making. Here are a few of the key issues addressed by our software:
Incomplete Data Sets
Our modules provide a comprehensive view that empowers more accurate and informed decision-making.
Inefficient Data Storage
Our modules optimize data storage, reducing your costs and freeing up valuable resources for other critical business operations.
Security and Compliance Risks
Our modules ensure robust security and compliance, protecting your sensitive data from breaches and unauthorized access.
Minimized Collaboration
We provide you with a centralized platform where team members can effortlessly share information.
Unsatisfactory Customer Experiences
Automated features in our software ensure consistent and accurate communication. Reduced response times lead to greater customer satisfaction.
Ineffective Data Analysis
Our tools provide advanced analytical capabilities that deliver accurate and actionable insights.
Streamline
Your Business
Our suite of ERP modules protects your business, empowers your productivity, and boosts your profitability. Pick and choose from the modules below that best suit your business.
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Mobile Workforce
:Empower Your Team Anywhere, Anytime
Managing a workforce with all of its extensive requirements is a unique challenge. We effectively address the issues to help you effectively manage personnel for any mobile service industry segment. From work order entry, to invoicing and payroll, we have it covered.
Last Mile Data Collection
Our comprehensive approach to human capital management ensures accurate, real-time data from even the most remote locations. When you replace your segmented products with a suite of interconnected modules, you enable your workforce to minimize downtime and maximize output.
Close the gaps to your workforce
Bridge the communication gaps within your workforce. Each of your departments are interconnected with PenguinData and can leverage real-time bi-directional data flows when doing business throughout the day. Centralized information sharing and collaborative tools such as our virtual whiteboard ensures your operates as a cohesive entity regardless of their location.
Construction Projects
:Your Blueprint for Project Success
Any large-scale construction project can quickly become derailed by failing to manage labor and material costs. Our web-based construction project management solution features tools to assign projects, track equipment, materials, labor hours and much more.
Full Featured Reporting System
Complete visibility of your invoicing and your unbilled work. Innovative tracking of all change order history for every project at your company. Assign projects to crews, then use a kanban-style whiteboard to track all project timelines through different stages. Automate your entire project management process.
Revolutionize Your Document Management
Full mapping annotation ability. Capture updated as-builts, prints and designs from the mobile interface and store them directly in our state of the art document management system. Leverage advanced search capabilities and quickly locate any file with ease.
Field Service
:Right Technician, Right Time, Every Time
Command your call center and easily manage from one location. Streamline your operations and improve customer service with technician routing and job tracking. The Virtual Whiteboard integrates GPS & Google Maps to help you get technicians to the right work sites as quickly as possible. Maintain optimal field service response times with all the data you need through our field service dispatch module.
Real-time scheduling and mobile access
One central location to manage routes and track technicians. Complete visibility of every aspect of your technicians. Track their equipment, materials and even see their certifications all in one location. This module is even connected directly to your warehouse module, ensuring every aspect of your evolving work environment is tracked as your technicians work through their daily schedule. Your entire team stays on the same page, regardless of their location.
Alerts, Billing and Performance Analytics
Set alerts that help your team quickly overcome issues and route technicians more effectively. Track key performance metrics such as response times and job completion rates. Data such associated with work completed, such as piece-work rates, are automatically updated and calculated as necessary for all your departments.
Warehouse Inventory
:Precision Tracking for Perfect Stock Levels
Keep accurate inventory for tools, parts & equipment in your warehouse. Leakage in your inventory is a problem of the past. Superior accountability for every job results in measurable savings. With the addition of an inventory management module, you can ensure efficient resource use, accurate inventory tracking and hassle-free usage for serialized items and materials.
Inventory Reporting
Generate detailed reports on inventory metrics and schedule your reporting so you and your team are always up to date with the latest status of your warehouse.
Simplify Your Reconciliation
Say goodbye to tedious, time-consuming reconciliations. Our system allows you to upload third party files of any size and immediately cross reference and pinpoint serialized items and materials.
Fleet & Assets
:Track Every Asset, Maximize Every Hour/Mile
Your fleet and equipment fixed assets are the lifeblood of your business. Asset tracking systems help you keep tabs on your inventory, from fixed assets like the vehicles that make up your fleet to meters, tools and other equipment. You can get a comprehensive view of your fleet across widespread locations with one convenient technology.
Real-time Location Tracking
Gain control over asset management and conditions, achieving more with fewer resources.
Asset Management
All aspects of the condition and location of your assets can be tracked here. Ensure your assets get the service they need without disrupting your schedule. Need to reallocate assets located across the country to meet market demands? No problem. Easily transfer assets across offices without the hassle of gathering all the necessary financial information. All information associated with your assets moves as seamlessly as your team does so you can focus on driving your business strategy.
Quality Assurance
:Excellence & Safety Hand in Hand
Setting quality assurance standards for contractors and mobile workforces is made easy with PenguinData’s Quality Assurance module. Get instant quality assurance feedback on performance issues, trends and conduct random job sampling to ensure your services meet specific requirements. With our quality assurance and safety module, you can ensure your operations meet the highest quality standards for your industry reliably and smoothly.
Full visibility into operations
Ensure adherence to industry standards, regulations and safety protocols through systematic checks and audits. Get real-time updates on your pre-start safety inspections.
Create Custom Inspections
Coach your workforce to success on the job. Implement processes for continuous evaluation and improvement of quality and safety standards based on feedback and data analysis. Your team can then view this feedback in the employee & contractor portal.
MDU Projects Management
:Building Communities, One Unit at a Time
MDU Projects Buries & Bores Management Module provides a detailed tracking of all bury jobs from locates to completion. From the start of the process to the end, you can track progress, equipment use and other critical data with the power of our web-based workforce management software.
Human Capital Management
Take control of your new and existing MDU projects. From initial planning to final inspection, our software provides comprhensive support for every stage of the construction process. Our software also includes powerful collaboration tools, allowing each of your employees & contractors to communicate effortlessly throughout the build process.
Precise Data. Precise Bores
Our software is designed to streamline and simplify the complexities of underground utility work. Our platform provides real-time tracking of job progres, detailed mapping of bore paths and instant access to critical project data. Our automated reporting, GPS integration and comprehensive task management software ensures your bore utility projects are completed efficiently and accurately.
Customer Escalations
:Swift Solutions for Every Concern
Don't let prolonged response times to escalations and damages ruin your reputation or your bottom line. Track the progress of all escalations and damages in one location while assigning a tracking number and urgency level to each to ensure swift resolution. When you're dealing with critical customer concerns, ensure you're monitoring each issue and providing the appropriate response for each one.
Issue Tracking & Resolution
Track customer issues from initial escalation to resolution, ensuring transparency and accountability. Your file uploads update for your entire team in real-time.
Performance Metrics & Reporting
You can get all the vital information you need on one intuitive platform. Promptly manage client esclation and keep your business on track.
Employee & Contractor Portal
:Empowering Your Workforce for Success
Increase the efficiency of your workforce. Personnel have the ability to be proactive in keeping track of their performance in the field and on the time clock. Features include scheduling, payroll, time sheets, and status changes. Want to help your employees reach their full potential? Get visibility into their day-to-day performance, identify areas for growth and help them develop their strengths in the field. With in-depth data on time at work, you can accurately and seamlessly keep track of payroll, work shifts and other key considerations.
Increase Workforce Efficiency
Our module helps you optimize processes and resources to achieve higher productivity with minimal waste.
Performance Metrics & Scheduling
Establish clear and measurable performance goals for your team. Ensure your employees are aligned with overall business objectives by giving them read-only access to all their performance metrics and evaluations.
Ideal for Industry
Power
Broadband
Wireless
Solar
Natural Gas
Telecommunications
Water & Wastewater
PenguinData
We're ready to help
Tell us your story. We'll tailor a demo of PenguinData to focus on the features that solve your specific business needs.
1. Introductions
We value strong, long term partnerships with our clients. We want to hear about you, your experiences, and your business.
2. Return on Investment
Our ERP solution will maximize return on every dollar spent. We conduct a detailed ROI analysis with every new customer. We want you to know how quickly PenguinData pays for itself and increases your bottom line.
3. Upgrade Your Business
We can help you achieve unprecedented efficiency. Experience the power of the PenguinData transformation and take your business to new heights.
Learn More
Our blog has all of our key insights for leveraging the power of enterprise resource planning.