# PenguinData

> PenguinData is a workforce management, human resources (HRIMS) and payroll platform built for broadband, telecom, utility and construction contractors. One connected system covers crew dispatch, construction projects, service drops and locates, inventory, fleet, HR and payroll, so field operations, HR and accounting work from the same data. Founded in 2004 and headquartered in Richardson, Texas.

Key facts:

- Founded in 2004 by a broadband and telecom labor contractor (650+ employees and 150+ subcontracted vendors at peak) who couldn't find software that fit the industry.
- Serves companies from 10-20 employees up to some of the largest broadband, telecom and construction employers in the US, in all 50 states.
- Platform totals: 779,033 construction projects created, $5.55B in client construction revenue processed, $3.47B invoiced on installations/fulfillment, 24.1M work orders completed, 4.0M service drops and 2.0M locates completed.
- All software developed in-house. Hosted on AWS. US-based implementation and support with a 98% first-contact resolution rate, plus 24/7 security monitoring.
- Live integrations include NetSuite, EmCentrix, Verizon GPS, Frontier, AT&T, Comcast, Spectrum, Cox, Lumen, Brightspeed, Altice, Metronet, Breezeline and Summit Broadband carrier systems.
- Clients include TAK Communications (10+ years on the platform), AXS POINTS, National OnDemand, The Harris Company, Broadband Telecom Service and Underground Construction Experts.
- Contact: +1 877-973-6484, 1485 Richardson Dr, Richardson, TX 75080. Demo requests: https://www.penguindata.com/request-demo

## Company

- [Home](https://www.penguindata.com/): Overview of the platform and its three pillars: work management, human resources and payroll
- [About](https://www.penguindata.com/about): Founder story and company history since 2004
- [Why PenguinData](https://www.penguindata.com/why-penguindata): In-house engineering, support, security and why contractors switch
- [Ecosystem & Integrations](https://www.penguindata.com/ecosystem): How PenguinData connects to accounting, BI tools and carrier/vendor systems, with the list of live integrations
- [Client Testimonials](https://www.penguindata.com/testimonials): What broadband, telecom, construction and utility operators say about PenguinData
- [Contact Us](https://www.penguindata.com/contact-us): Sales, client success and general contacts
- [Request a Demo](https://www.penguindata.com/request-demo): Book an assessment call and tailored walkthrough

## Workforce Management Suite

- [WFM Suite Overview](https://www.penguindata.com/workforce-management): All 10 workforce management modules plus the Corporate Dashboard
- [Workforce Management](https://www.penguindata.com/workforce-management-core): Crew work assignment, time and attendance, payroll and financial reporting, and vendor invoicing
- [Construction Projects](https://www.penguindata.com/construction-management): Labor, materials, equipment, change orders, progressive invoicing, as-builts and WIP tracking per job
- [Field Service Dispatch](https://www.penguindata.com/field-service-dispatch): Centralized work assignment and live ticket visibility for field technicians
- [Service Drops](https://www.penguindata.com/mdu-bury-management): Mapping and progress tracking for service drop installs, underground bury and locates
- [Warehouse Inventory](https://www.penguindata.com/inventory-asset-tracking): Tools, parts and materials tracking with automated reconciliation
- [Fleet & Fixed Asset](https://www.penguindata.com/fleet-asset-tracking): Vehicle and equipment location, condition and maintenance
- [Mobile Workforce](https://www.penguindata.com/mobile-workforce): Web-based access for field crews on any phone or tablet
- [Contractors & Employees](https://www.penguindata.com/contractor-employee-management): W2 employees, 1099 contractors and subcontracted vendors in one roster
- [Field Escalations](https://www.penguindata.com/customer-escalation): Ticketed escalation tracking with urgency, ownership and resolution logging
- [Quality Assurance & Safety](https://www.penguindata.com/quality-assurance-safety): Inspections, audits, performance sampling and safety compliance
- [Corporate Dashboard](https://www.penguindata.com/corporate-dashboard): KPIs, labor cost and utilization across every module

## Human Resources & Payroll

- [HRIMS Suite Overview](https://www.penguindata.com/human-resources): Employee records, HCM, workforce analytics and payroll in one HR platform
- [Employee Management](https://www.penguindata.com/employee-management): Centralized employee records, self-service portal and onboarding
- [HCM & HR](https://www.penguindata.com/hcm-hr): Lifecycle management, benefits administration and EEOC/FMLA compliance tracking
- [Workforce Analytics](https://www.penguindata.com/workforce-analytics): Custom workforce reports, real-time dashboards and performance metrics
- [Payroll Solutions](https://www.penguindata.com/payroll-solutions): Payroll integrated with accounting, tax compliance and direct deposit

## Guides & Articles

- [What Is Construction Workforce Management?](https://www.penguindata.com/what-is-construction-workforce-management)
- [What Is Field Service Software and Why Is It Beneficial?](https://www.penguindata.com/what-is-field-service-software-and-why-is-it-beneficial)
- [What Is Mobile Workforce Management?](https://www.penguindata.com/what-is-mobile-workforce-management)
- [Fiber Construction Software](https://www.penguindata.com/fiber-construction-software-guide)
- [Fiber Optic Construction Planning and Tips](https://www.penguindata.com/fiber-optic-construction-planning-and-tips)
- [BEAD Goes Vertical in 2026: What Broadband Construction Contractors Need to Know](https://www.penguindata.com/bead-goes-vertical-in-2026-what-broadband-construction-contractors-need-to-know)
- [How AI Data Centers Are Driving the Next Wave of Fiber Construction](https://www.penguindata.com/how-ai-data-centers-are-driving-the-next-wave-of-fiber-construction)
- [Manual Dispatch Is the Silent Margin Killer for Telecom and Utility Contractors](https://www.penguindata.com/manual-dispatch-is-the-silent-margin-killer-for-telecom-and-utility-contractors)
- [Real-Time Job Costing: Know Project Profit Before It Closes](https://www.penguindata.com/real-time-job-costing-know-project-profit-before-it-closes)
- [5 Payroll & Workforce Metrics Every Telecom Contractor Should Track Weekly](https://www.penguindata.com/5-payroll-workforce-metrics-every-telecom-contractor-should-track-weekly)
- [Beyond Spreadsheets: Why Your Telecom Operation Has Outgrown Excel](https://www.penguindata.com/beyond-spreadsheets-why-your-telecom-operation-has-outgrown-excel)
- [Telecom Inventory Management Challenges and Solutions](https://www.penguindata.com/telecom-inventory-management-challenges-and-solutions)
- [Utility Construction Projects: Challenges and Solutions](https://www.penguindata.com/utility-construction-projects-challenges-and-solutions)
- [No More Paper As-Built Nightmares](https://www.penguindata.com/no-more-paper-as-built-nightmares-how-penguindata-solves-the-as-built-headache)
- [Lost in Transit: Why Material Tracking Fails](https://www.penguindata.com/lost-in-transit-why-material-tracking-fails-and-how-penguindata-solves-it)
- [Preventing PO Chaos](https://www.penguindata.com/preventing-po-chaos-how-penguindata-delivers-control-accuracy-and-client-confidence)
- [The Importance of Construction Project Management](https://www.penguindata.com/importance-of-construction-project-management)
- [How to Be a Better Telecommunications Project Manager](https://www.penguindata.com/how-to-be-a-better-telecommunications-manager)
- [Essential Features of a Human Capital Management (HCM) System](https://www.penguindata.com/essential-features-of-a-human-capital-management-hcm-system)
- [The Importance of Human Capital Management in the Construction Industry](https://www.penguindata.com/hcm-in-construction-workforce-management-systems)
- [A Guide to the Benefits of an HRIMS](https://www.penguindata.com/a-guide-to-the-benefits-of-a-human-resource-information-management-system-hrims)
- [CRM vs. ERP: Understanding the Key Differences](https://www.penguindata.com/crm-vs-erp-understanding-the-key-differences)
- [A Comprehensive Guide to Understanding ERP Systems](https://www.penguindata.com/guide-to-erp-systems)
- [Migrating and Replacing Legacy Systems With Modern Workforce Management Solutions](https://www.penguindata.com/replacing-legacy-systems-with-modern-wfm-systems)

## Optional

- [Blog](https://www.penguindata.com/blog): All articles from the PenguinData team
- [Education Center](https://www.penguindata.com/education-center): Guides, webinars and whitepapers
- [6 Risks of Working Without a Workforce Management System](https://www.penguindata.com/challenges-of-not-having-a-workforce-management-system)
- [Types of Inventory Management](https://www.penguindata.com/types-of-inventory-management)
- [Enhancing Inventory Management and Asset Tracking in Telecom](https://www.penguindata.com/enhancing-broadband-inventory-management-asset-tracking)
- [Choosing the Right Cloud ERP System](https://www.penguindata.com/choosing-the-right-cloud-erp-system)
- [Top 5 Challenges of Integrating With an ERP System](https://www.penguindata.com/top-5-challenges-of-integrating-with-an-erp-system-and-5-solutions-to-overcome-them)
- [The Future of Workforce Management Systems](https://www.penguindata.com/the-future-of-workforce-management-systems)
- [The Future of Workforce Management: AI, Machine Learning, and Our Upcoming Mobile App](https://www.penguindata.com/the-future-of-workforce-management-powered-by-ai-machine-learning-and-our-all-new-android-ios-app)
- [How Workforce Management Software Boosts Employee Success](https://www.penguindata.com/how-workforce-management-software-boosts-employee-success-and-organizational-efficiency)
- [The Benefits of Real-Time Data in HCM for Workforce Management](https://www.penguindata.com/the-benefits-of-real-time-data-in-hcm-for-workforce-management)
- [Improving Employee Experience With an HCM System](https://www.penguindata.com/improving-employee-experience-with-an-hcm-system)
- [Optimizing Work Order Job Code Review and Approval](https://www.penguindata.com/optimizing-workforce-management-with-efficient-work-order-job-code-review-and-approval)
- [Client Success](https://www.penguindata.com/client-success): Support options for existing clients